Don't settle for 2nd best...
Massey Divall Financial Services (MDFS), the owners of protectmymortgage.co.uk, insurancetrusts.co.uk and findamortgage-uk.com, are Independent Mortgage and Insurance Advisers.
MDFS have a wealth of experience, having been established in 1991. Terry Massey and Bill Divall have combined experience spanning over 50 years, in providing financial advice and obtaining mortgages for customers. Indeed, so long have MDFS been trading, that we now even provide advice and guidance to some of our customers' children?
To complement our traditional financial services business, Massey Divall Financial Services also own and maintain a family of financial websites. However, unlike many similar sites, all our customers are given advice prior to committing to the purchase of any financial product provided by MDFS. No customer details are sent, sold or auctioned to 3rd parties - all advisers work for Massey Divall Financial Services.
Much, these days, is said about treating customers fairly: Massey Divall Financial Services have a relatively simple but, we believe, robust philosophy for looking after our customers, after all we wouldn't have survived 20 years without your custom.
At Massey Divall Financial Services we:
- are friendly, helpful and courteous
- listen to customer requirements and understand their needs
- provide accurate and relevant information in a clear and fair manner that is not misleading
- always assist wherever possible, and at all times
- deliver the promises we make
Our overall aim is to ensure that all customers are entirely satisfied with all aspects of communication with the company before, during and after receiving advice. Wherever possible, we will act upon customer feedback and management information to develop and improve the company's processes and procedures with the aim of exceeding the expectations of our customers.